Custom Kit FAQs
1) What kind of designs can I have on my custom kit?
Anything you want. The beauty of sublimation is that it accommodates any design from basic patterns to photos. Our kit builder is just a start, but if you want something else, jsut contact us and we will make it happen.
2) What kind of materials do you use?
The materials vary depending on what kind of kit you want. Most sublimated gear is 100% polyester, while a classic jersey is made from cotton. Polyester is much lighter and more breathable making it perfect for modern rugby.
3) How long does production take?
When you custom order a set of kit, it has to be designed, then put into production. Design is quick, but depending on the manufacturer, production can take between 3 and 10 weeks. On average, the time is around 4-6 weeks for production.
4) What's a minimum order?
It costs money to produce and ship kit, so there is a minimum order of 12 items to cover those costs.
5) What's an order window?
We create order windows for each team so that the order can be processed in a timely manner. Some teams order in bulk and some teams want players to order individually, the order window is there to ensure that no one is holding up the process.
6) Can I order something that's not on the site?
Contact us and we will look into it. Every day we are developing new relationships with suppliers so we may have a line on the thing you need.